Crown Wood Medical Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we are open and what to do when we are not, all from the comfort of your own home.You can now send us your comments using this website. And if you are not yet registered with us you can download the necessary forms here too.
Don’t delay getting health concerns checked out
If you have any concerns about your health, we’re here for you.
Across the country it has become clear that some people have not been seeking help for health problems during the pandemic, possibly out of fear of catching the virus.
In some cases this has led to their problems becoming worse – to the point that they need urgent or emergency treatment.
Our services have changed a lot since the pandemic began, yet we’ve been here throughout to continue to support you.
We do ask that you contact us by phone or online rather than coming to the surgery, and that you should only visit us if we specifically ask you to.
This has been a very big change for all of us and we’re really grateful to you for working with us – and to our staff for their huge efforts in making it happen.
We want you to assure you that our services are safe to use and that if you have any concerns about your health you should contact us as soon as possible.
Whatever the problem, it is always better to act early so that it can be identified and treated promptly and prevented from getting any worse.
Remember that you can also get advice and support for urgent health problems from NHS111, either by phone or online (111.nhs.uk) 24 hours a day, seven days a week.
If you think you may have coronavirus, you can now get a free NHS test. If you need medical advice about your symptoms then contact NHS 111 online - https://111.nhs.uk/covid-19.
For Test Results please ring the surgery between 12 .00 and 14.00 hours - Monday to Friday.
Named GP for each patient
All patients who are registered at Crown Wood Medical Centre are allocated to a named GP. This is as per the GP contract for 2015/16. All patients at Crown Wood Medical Centre have as their name GP, Dr Rao. Dr Rao is the GP who is responsible for co-ordinating your care whilst a patient at Crown Wood Medical Centre. If you have any queries please contact the practice to discuss further.
Important Update: Online Patient Access
Patients can now have Online access to their medical records, this includes medication, allergies and immunisations. In order to access this information, patients have to login to Online services. If you have not already registered for Online services such as online appointments and repeat prescriptions, please contact the surgery. For those patients who have already registered for Online services, please come to the surgery with a photo id (passport or driving licence) to enable this service.
Booking and Cancelling Appointments
We are offering our patients the facility to book appointments online. We believe this is an important step in expanding patients' involvement in their own care.
To access this online facility (as well as other online facilities, such as ordering repeat prescriptions), patients need to be registered with EMIS Access.
Our admin staff will process your request and give you a letter containing important about your login details.
Please ensure you do not lose this letter as you will need it to complete your registration.
When we are closed call 111 who will signpost you to the right service
Do not go to A&E unless advised to
Talk before you walk
(Site updated 26/08/2020)