Noticeboard

Prescription Request

Please can all prescription request be via Patient Access or email to reception.crownwood@nhs.net . Please also mention your choice of pharmacy when making a request.

 Telephone Triage from 16th March 2020

Please see latest news as regards Telephone Triage from 16th March 2020

Coronavirus Update

Please see Latest News for further information

CQC News

We have just published the link to CQC website for the latest report for Crown Wood Medical Centre. Please see the latest news for the link.

Flu Vaccinations

We are holding open flu clinics as well as bookable clinics at the surgery, please call the surgery on 01344 310202 and we will be happy to book an appointment for you.

Thank you

Important Info: From 1 April 2015, patients at Crown Wood Medical Centre be able to self checkin when they arrive for their appointments. Patients also be able to complete the health questionnaire.

Crown Wood Medical Centre has installed a Visual Information System to provide the health information as well as patient call facility

Important Info: Access to online Patient Records is activated. This includes medication, allergies and immunisations. In order to access this information, patients have to logon to online services. If you have not already registered for online services such as online appointments and repeat prescriptions, please contact the surgery. For those patients who have already registered for online services, please come to the surgery with a photo id (passport or driving licence) to enable this service.

The NHS Friends and Family Test begins on 1 December 2014. If you would like to leave your feedback for the surgery please complete the Friends & Family Survey. 

Thank You

 From Monday 2 June, we will be offering our patients the facility to book and cancel appointments online. 

CQC News

We have just published the link to CQC website for the latest report for Crown Wood Medical Centre. Please see the latest news for the link.

Latest News

How Crown Wood Works during Covid-19

Due to the coronavirus outbreak, how you contact us will be different at the moment.

This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please ring us  or visit our
website to use E-Consult – our opening hours are 8AM to 6.30 PM.


You can also call NHS 111. Please do not come to the surgery unless you have an
appointment.

If you are waiting for a check-up, please be assured we will be in touch.


Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering.

Measures are in place to keep you safe from infection during your visit to the surgery.

 

Coronavirus update

 If you have any symptoms of Coronavirus please go online at 111

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

Privacy Notice during COVID-19

The Secretary of State for Health and Social Care has directed NHS Digital to collect and analyse data from providers and other organisations involved in managing the COVID-19 response and then disseminate information and analysis to other bodies for the purpose of planning and managing the response.  NHS England and NHS Improvement have been given legal notice to support the processing and sharing of information to help the COVID-19 response under Health Service Control of Patient Information Regulations 2002.

Individual healthcare organisations and Local Authorities have also been given legal notice under the same regulations to support the processing and sharing of information to help the COVID-19 response. This is to ensure that confidential patient information can be used and shared appropriately and lawfully for purposes related to the COVID-19 response.

Please see link to the COPI Notice here.

This notice applies to:

•        All providers of healthcare
•        All GP practices
•        All Department of Health and Social Care's Arm's Length Bodies
•        Local Authorities

Non-Covid 19 News

Flu Vaccine for 50 - 64 year olds

If you are aged between 50 and 64 you will be invited to get your free flu vaccine from the beginning of December and into the New Year as part of this year’s expanded flu vaccination programme.

We will be arranging appointments to coincide with delivery of new vaccine stock. Please be patient as we make plans for this and wait to be contacted. Please remember that vaccinations will continue throughout the winter season.

If you are in an at-risk group, you remain a priority for vaccination and should contact us or a local pharmacy as soon as possible for your free flu vaccine. We have a range of measures in place to keep you safe from COVID-19.

Visit nhs.uk/flujab to find out more.

Test Results

For test results please ring the practice between 12:00 and 14.00 Monday to Friday 

Online Prescriptions

If you wish to submit prescriptions electronically  you will need to register for online Patient Access.  This allows electronic prescriptions to be sent to the practice,  online booking of appointments and access to a sample of your patient record.  To register for Patient Online Access please come to reception with a Photo ID (either passport or a driving licence)

 

 

Bracknell and Ascot Extended Hours Service

Please see opening hours for a link to the website for Bracknell and Ascot Extended Hours Service

Fair Processing Notice

This privacy notice explains why we collect information about you, how that information will be used, how we keep it safe and confidential and what your rights are in relation to this.

Fair Processing Notice

Text Messaging Service

If the practice has your mobile number we will use it to send you appointment reminders,  general health information and information about specific services which you may be eligible for depending on age and/or whether you have a specific condition. Examples of these specific services include the flu immunisation campaign,  shingles, bowel cancer screening and cervical cancer screening.

If you wish to opt out of receiving text messages from the practice please contact reception who will give you an opt out form.

 

Friends and Family

Each month we ask patients about whether they would recommend Crown Wood Medical Centre to their friends and family.  We do this in a variety of ways including ask text,  handwritten questions and on this site.

 For January 2020 the results were as follows:

93% would recommend the practice

3% would neither not recommend or recommend the practice

4% would not recommend the practice

You Said We Did

Friends and Family and patient surveys help us to develop services at Crown Wood Medical Centre.  The following are developments which we have introduced at Crown Wood Medical Centre following patient feedback

  • Built new consulting rooms to accommodate the Health Care Assistant and Midwife
  • Introduced Self Check in
  • Changed cleaning contractors to improve the cleaning of the building
  • Redesigned the front entrance with automatic access to help access for all groups of patients

 Bowel Cancer Screening for over 60s

If you are over 60 and receive a bowel screening kit please submit it to the address given.   Bowel cancer screening is an important test for the benefit of your health.

 

Flu Vaccinations

ARE YOU 65 AND OVER?

OR ARE YOU UNDER 65 AND SUFFER FROM:

  • Respitory Disease
  • Heart Disease
  • Kidney Disease
  • Liver Disease
  • Diabetes
  • Neurological Disease
  • Immunosupression
  • Have had a stroke

If the answer to any of these questions is YES, then please call the surgery on 01344 310202 and we will be happy to book an appointment for you.

Thank you

CQC Report

Please click on the link below for the latest CQC report on Crown Wood Medical Centre. Pleased to say that the practice on the whole rated as Good

https://www.cqc.org.uk/location/1-537864742?referer=widge

 

Self Check In

Important Info:   Patients at Crown Wood Medical Centre are  able to self check in when they arrive for their appointments. Patients will also be able to complete the health questionnaire.

Crown Wood Medical Centre has  also installed a Visual Information System to provide the health information as well as patient call facility

 

On Line Appointments  

Our patients can now book appointments online.  Please contact Reception to arrange to have an account which allows you to book appointments online.

 

 

 

 

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