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Prescription Request

Please can all prescription request be via Patient Access or email to . Please also mention your choice of pharmacy when making a request.

 Telephone Triage from 16th March 2020

Please see latest news as regards Telephone Triage from 16th March 2020

Coronavirus Update

Please see Latest News for further information

CQC News

We have just published the link to CQC website for the latest report for Crown Wood Medical Centre. Please see the latest news for the link.

Flu Vaccinations

We are holding open flu clinics as well as bookable clinics at the surgery, please call the surgery on 01344 310202 and we will be happy to book an appointment for you.

Thank you

Important Info: From 1 April 2015, patients at Crown Wood Medical Centre be able to self checkin when they arrive for their appointments. Patients also be able to complete the health questionnaire.

Crown Wood Medical Centre has installed a Visual Information System to provide the health information as well as patient call facility

Important Info: Access to online Patient Records is activated. This includes medication, allergies and immunisations. In order to access this information, patients have to logon to online services. If you have not already registered for online services such as online appointments and repeat prescriptions, please contact the surgery. For those patients who have already registered for online services, please come to the surgery with a photo id (passport or driving licence) to enable this service.

The NHS Friends and Family Test begins on 1 December 2014. If you would like to leave your feedback for the surgery please complete the Friends & Family Survey. 

Thank You

 From Monday 2 June, we will be offering our patients the facility to book and cancel appointments online. 

CQC News

We have just published the link to CQC website for the latest report for Crown Wood Medical Centre. Please see the latest news for the link.

Latest News

Telephone Triage from 16/03/2020

From Monday 16th March the practice is introducing telephone triage for all GP and nurse practitioner appointments. For patients this will mean that when they ring the practice they will be offered a phone call back from the GP/Nurse Practitioner. If it is necessary the GP/Nurse Practitioner will invite you to come to the surgery for a face to face consultation after the call.

This is a short term measure and we hope to get back to our usual appointment system as soon as we can pending the situation with COVID-19.

We hope that you will be patient with us during this time.

Coronavirus update

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


The risk to the general public is moderate. If you have arrived back to the UK, or transited through, mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.


Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:


  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country


Information for the public is available at


Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.


The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.


Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Everyone is being reminded to follow Public Health England advice to:


  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.


You can find the latest information and advice from Public Health England at

Test Results

For test results please ring the practice between 12:00 and 14.00 Monday to Friday 

Online Prescriptions

If you wish to submit prescriptions electronically  you will need to register for online Patient Access.  This allows electronic prescriptions to be sent to the practice,  online booking of appointments and access to a sample of your patient record.  To register for Patient Online Access please come to reception with a Photo ID (either passport or a driving licence)



Bracknell and Ascot Extended Hours Service

Please see opening hours for a link to the website for Bracknell and Ascot Extended Hours Service

Fair Processing Notice

This privacy notice explains why we collect information about you, how that information will be used, how we keep it safe and confidential and what your rights are in relation to this.

Fair Processing Notice

Text Messaging Service

If the practice has your mobile number we will use it to send you appointment reminders,  general health information and information about specific services which you may be eligible for depending on age and/or whether you have a specific condition. Examples of these specific services include the flu immunisation campaign,  shingles, bowel cancer screening and cervical cancer screening.

If you wish to opt out of receiving text messages from the practice please contact reception who will give you an opt out form.


Friends and Family

Each month we ask patients about whether they would recommend Crown Wood Medical Centre to their friends and family.  We do this in a variety of ways including ask text,  handwritten questions and on this site.

 For January 2020 the results were as follows:

93% would recommend the practice

3% would neither not recommend or recommend the practice

4% would not recommend the practice

You Said We Did

Friends and Family and patient surveys help us to develop services at Crown Wood Medical Centre.  The following are developments which we have introduced at Crown Wood Medical Centre following patient feedback

  • Built new consulting rooms to accommodate the Health Care Assistant and Midwife
  • Introduced Self Check in
  • Changed cleaning contractors to improve the cleaning of the building
  • Redesigned the front entrance with automatic access to help access for all groups of patients

 Bowel Cancer Screening for over 60s

If you are over 60 and receive a bowel screening kit please submit it to the address given.   Bowel cancer screening is an important test for the benefit of your health.


Flu Vaccinations



  • Respitory Disease
  • Heart Disease
  • Kidney Disease
  • Liver Disease
  • Diabetes
  • Neurological Disease
  • Immunosupression
  • Have had a stroke

If the answer to any of these questions is YES, then please call the surgery on 01344 310202 and we will be happy to book an appointment for you.

Thank you

CQC Report

Please click on the link below for the latest CQC report on Crown Wood Medical Centre. Pleased to say that the practice on the whole rated as Good


Self Check In

Important Info:   Patients at Crown Wood Medical Centre are  able to self check in when they arrive for their appointments. Patients will also be able to complete the health questionnaire.

Crown Wood Medical Centre has  also installed a Visual Information System to provide the health information as well as patient call facility


On Line Appointments  

Our patients can now book appointments online.  Please contact Reception to arrange to have an account which allows you to book appointments online.





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