Crown Wood Medical Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we are open and what to do when we are not, all from the comfort of your own home.You can now send us your comments using this website. And if you are not yet registered with us you can download the necessary forms here too.
Important information about the coronavirus (COVID-19)
The NHS across the Berkshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- a high temperature or
- a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website.
For Test Results please ring the surgery between 12 .00 and 14.00 hours - Monday to Friday.
Named GP for each patient
All patients who are registered at Crown Wood Medical Centre are allocated to a named GP. This is as per the GP contract for 2015/16. All patients at Crown Wood Medical Centre have as their name GP, Dr Rao. Dr Rao is the GP who is responsible for co-ordinating your care whilst a patient at Crown Wood Medical Centre. If you have any queries please contact the practice to discuss further.
Important Update: Online Patient Access
Patients can now have Online access to their medical records, this includes medication, allergies and immunisations. In order to access this information, patients have to login to Online services. If you have not already registered for Online services such as online appointments and repeat prescriptions, please contact the surgery. For those patients who have already registered for Online services, please come to the surgery with a photo id (passport or driving licence) to enable this service.
Booking and Cancelling Appointments
We are offering our patients the facility to book appointments online. We believe this is an important step in expanding patients' involvement in their own care.
To access this online facility (as well as other online facilities, such as ordering repeat prescriptions), patients need to be registered with EMIS Access.
Our admin staff will process your request and give you a letter containing important about your login details.
Please ensure you do not lose this letter as you will need it to complete your registration.
When we are closed call 111 who will signpost you to the right service
Do not go to A&E unless advised to
Talk before you walk
(Site updated 18/03/2020)