If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.
You need to prove who you are to get full access to the NHS App. You must also be aged 13 or over and be registered with a GP surgery in England or the Isle of Man. With full access you can:
Get advice and information:
- search symptoms, conditions, and treatments
- get health advice through 111 online
- find NHS services near you
- check your NHS number
- book and cancel appointments
- check your referrals and hospital appointments
- manage vaccinations
- nominate a pharmacy and order repeat prescriptions
Manage your health:
- access your GP health record securely
- register your organ donation decision
- take part in health research
Send and receive messages:
- send an online form about your symptoms, conditions, or treatment directly to the surgery
- receive messages and notifications
- view messages from your GP surgery and get notifications through your phone or tablet
Help someone else:
- link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust
If you already use [insert name of GP online service available at practice] you can continue to use it. But the NHS App will give you easy and secure access on your smartphone.
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.